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Hey / Terms & conditions

Passatge de la Pau 7, 2-2
08002 Barcelona
T/F +34 933 010 18

Verónica Fuerte



All orders, national as well as international, are shipped with the Spanish National Postal package service (Correos). All Packages are fully insured.

We have two types of shipping fees
Spain 6€ and the rest of the world 12€
All of our orders are packed and shipped once a week. Estimated delivery is about 2 weeks
EU and 2-3 weeks international.

You can pay online securely via paypal with all major credit and debit cards. If you are buying from the Spain and would prefer to pay by cheque please email us with details of what you would like to order and we will reply to confirm total costs.

Your details
We do not collect or store data about you. Online payments are made through PayPal's secure services so none of your personal or financial information is kept by us. Should you contact us via email we will not divulge your email address to anyone else and we will not send you HEY emails unless you request that you be added to our mailing list.

Contact us
If you need to get in touch with us, please send an email to veronica(at)

Returns Policy
All items can to be returned within 14 days of the initial order and a full cash refund will be accepted. All items returned must be in the condition they were originally dispatched.

Please return items to Hey, Passatge de la Pau 7, 2-2 08002 Barcelona